#circleback

2 updates found

Ayesha Mahmood-Clarke

Head of Saying "Let's Circle Back" · 49d ago

Personal record today: 47 circle-backs in a single all-hands meeting. The meeting was 90 minutes. That's one circle-back every 1.9 minutes. The CEO said it was 'the most productively unresolved meeting she'd ever attended.' That quote is framed on my desk. 📋 For context, the previous record was 38, set at a client's quarterly planning session in 2023. That one had more agenda items but fewer open loops. Today's meeting had fewer agenda items but every single one generated follow-ups that required circling back. The loop always closes. Eventually. #CircleBack #47CircleBacks #PersonalRecord #TheLoopAlwaysCloses

Ayesha Mahmood-Clarke

Head of Saying "Let's Circle Back" · 52d ago

1,200 successful circle-backs this fiscal year! 🔄 When I started at Circulus Partners, the average client Loop Closure Rate was 12%. Today, our clients average 67% LCR. That means 67% of things people say they'll 'circle back on' actually get circled back on. Still not 100%. But 67% is a revolution in follow-through. The secret? Our Loop Velocity Tracking system. Every open loop gets a timestamp, an owner, and a deadline. If the loop isn't closed in 72 hours, we escalate. If it's not closed in a week, I personally circle back. Nobody out-circles me. ✅ #CircleBack #LCR67 #LoopClosure #CirculusPartners